# Send Voice Messages to New HubSpot Contacts with VoiceDrop

> Watch HubSpot for new contacts and send a customized voice message to each one's phone number through VoiceDrop, so first-touch outreach happens the moment the lead lands.

- URL: https://www.automongo.com/automations/hubspot-to-voicedrop/
- Summary: Trigger a personalized voice drop the moment a contact is added in HubSpot.
- Tools: Make
- Difficulty: Beginner
- Category: Marketing
- Tags: hubspot, voicedrop, voice-messaging, crm, lead-nurture
- Published: 2026-10-25
- External resource: https://www.make.com/templates/16369-send-customized-messages-for-every-new-hubspot-contact

## How It Works

The Make scenario watches HubSpot's CRM for new contacts. The moment a contact is created, the workflow passes the contact's phone number and personalization fields to VoiceDrop, which delivers a pre-recorded voicemail directly to the recipient. Because the trigger fires on contact creation and the action targets a phone number, the first touch happens without a human picking up the phone.

### Setup Steps

1. **Connect HubSpot**: Add your HubSpot connection in Make with permission to read contacts.
2. **Connect VoiceDrop**: Create or sign in to your VoiceDrop account and add it as a Make connection.
3. **Record the Voicemail**: In VoiceDrop, record the voice message you want delivered on first touch, using merge tags for name and company if supported.
4. **Map the Phone Field**: In the VoiceDrop module, map the HubSpot phone number property to the recipient field. Confirm every contact you create carries a phone number.
5. **Activate the Scenario**: Switch the scenario on. Every new HubSpot contact triggers a voice drop automatically.

### Automation Workflow

```
HubSpot (Watch New Contacts) → VoiceDrop (Send Personalized Voicemail)
```

### Benefits

- **Instant First Touch**: Leads hear from you within minutes of landing in HubSpot.
- **Personalized at Scale**: VoiceDrop merge fields let one recording greet every contact by name and company.
- **Human Voice, No Dialing**: The team reaches hundreds of contacts without burning sales reps' time on manual outbound.
- **Fits Into Sequences**: Pair with email cadences so the voicemail precedes the first email.

### Use Cases

- SDR teams opening a new contact with a voicemail before the first email.
- Real estate agents nurturing leads captured from listing pages.
- Insurance and financial services firms where regulated contact needs a documented first touch.
- Franchise or multi-location businesses personalizing outreach from a central CRM.